Who handles your enquiry

Inverter Drive Repair Ltd · Aldershot

We repair inverter drives and VFDs. We are a small workshop, so there is no call centre and no queue. The useful thing to know is who picks things up and in what order, so here it is.

How it usually goes

First contact

An email or a phone call, usually with the make and model off the drive and a description of what it is doing. That is enough to say whether it is worth sending the unit in.

Assessment

The unit is tested in the workshop and you are told what is actually wrong with it, including when the honest answer is that repair does not make commercial sense.

Repair and test

Work is carried out and the unit is tested before it goes back. If something changes from the original assessment, you hear about it before the work happens rather than on the invoice.

Back to you

Returned with a note of what was done. Anyone in the workshop can tell you the history of a unit that has been through us.

If an email from us brought you here, replying to it reaches the person who wrote it. Not a shared queue, and not a bot.

Contact

Telephone 0208 150 1060. Workshop at 12 (Unit F) Holder Road, Aldershot, Hampshire, GU12 4RH. Full site at inverterdriverepair.com.